Office Policies

At Antigonish Family Dentistry, we will ensure you are prepared and informed for each and everyone of your visits. Here, you will find information on our office policies.


Cancellation Policy

Appointments are scheduled specifically for you! Our commitment to you is that we will make every effort to book an appointment that best suits your schedule.

We will also call you two days prior to your appointment to remind you of the date and time you are scheduled to see one of our doctors or hygienist. 

We require a minimum of 24 hours’ notice to change and/or cancel appointments.  

If you fail to cancel your appointment or do not show for your appointment, we do reserve the right to charge you a fee for time we have lost.

We ask that you respect our time as we respect yours.

We will make every effort to accommodate your change or cancellation with the proper 24 hours’ noticed provided.


Payment

Payment for services is due at the end of each appointment.

For the convenience of our patients, we accept the following methods of payment:

  • Cash
  • Personal cheque
  • Debit
  • Visa
  • Mastercard
  • American Express

For patients who require extensive dental care, we are pleased to offer flexible payment plans.

Please speak to our caring staff if you believe a payment plan may be right for you.

Insurance & Financing

For the convenience of our patients, we accept dental insurance programs.

For all insured patients we will prepare and submit all necessary information forms on your behalf.

Please keep in mind that dental insurance is an agreement between each patient and their provider.

While we are pleased to assist in submission of information and forms, dental insurance limits on some policies can be lower than the cost of some procedures.

Additionally, some dental policies exclude certain types of procedures that may be necessary and/or recommended.  Each patient is responsible for all dental charges incurred in the course of their care.

For more information about our financing program visit https://healthsmartfinancial.com/.


Contact Us

Health Smart Financial


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